Terms and Conditions

Effective Date: February 7, 2025

Welcome to Novo Heat Plus! Please read these Terms and Conditions (“Terms”) carefully before using our website or making a purchase. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Acceptance of Terms

By accessing or using our website, products, or services, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree to these Terms, you are prohibited from using our website and services.

2. Changes to Terms and Conditions

Novo Heat Plus reserves the right to modify, update, or change these Terms at any time. Any updates to these Terms will be posted on this page, and the Effective Date will be updated accordingly. It is your responsibility to review these Terms periodically for any changes.

3. Account Registration

In order to use certain features of our website (such as placing an order), you may be required to create an account. When you register, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities under your account.

If you suspect any unauthorized access or fraudulent activity on your account, please contact us immediately.

4. Product Information

We strive to provide accurate descriptions, images, and specifications for all products offered on our website. However, we do not guarantee that the product descriptions, images, or other content are error-free, complete, or up-to-date.

We reserve the right to correct any errors or inaccuracies and to modify or discontinue products without prior notice.

5. Order Acceptance and Pricing

  • Order Acceptance: By placing an order through our website, you are making an offer to purchase products. Your order will be accepted only after we verify your payment and shipping details. You will receive an order confirmation email once your order is processed.

  • Pricing: All prices displayed on the website are in USD (United States Dollars). Prices are subject to change at any time without prior notice. Sales tax and shipping fees may be added to the total price, depending on your location.

  • Payment Methods: We accept various payment methods, including credit/debit cards and PayPal. Payments are processed securely, and your payment information will be kept confidential.

6. Shipping and Delivery

We provide shipping services within the United States and internationally. Shipping costs and delivery times may vary based on your location and the shipping method selected at checkout.

Please refer to our Delivery Policy for more detailed information regarding shipping options, estimated delivery times, and applicable charges.

7. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund. Please refer to our Refund and Returns Policy for more information on how to initiate a return and the conditions under which returns are accepted.

8. Product Warranty

All products sold through Novo Heat Plus come with a limited warranty. The warranty covers manufacturing defects but does not cover damage caused by misuse, accidents, or improper maintenance. For detailed warranty information, please refer to our Product Warranty Information.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you visit our website or make a purchase.

10. Prohibited Conduct

By using our website, you agree not to:

  • Engage in any illegal, fraudulent, or malicious activity.
  • Attempt to gain unauthorized access to our website or other accounts, systems, or networks.
  • Use our website to distribute harmful software, such as viruses or malware.
  • Interfere with or disrupt the operation of our website or services.

We reserve the right to suspend or terminate your access to our website if we determine that you have violated these Terms.

11. Intellectual Property

All content on this website, including text, images, logos, designs, and trademarks, are owned by Novo Heat Plus or its licensors and are protected by intellectual property laws. You may not use, copy, modify, or distribute any content without our prior written consent.

12. Limitation of Liability

To the maximum extent permitted by law, Novo Heat Plus shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, products, or services. Our total liability to you for any claims related to the use of our website shall not exceed the total amount you paid for the product or service in question.

13. Indemnification

You agree to indemnify and hold harmless Novo Heat Plus, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website or any violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York (without regard to its conflict of law principles). Any disputes arising under these Terms will be resolved in the competent courts located in New York.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.